US Homes
US Homes News / Articles
A U.S. Home Corp. customer-satisfaction survey proves that a scientific poll conducted by the St. Petersburg Times is inaccurate, according to Gene Lanton, president of the builder's Central Florida division.
The Times, using the random-sample method employed by Gallup Poll and others, found that U.S. Home customers were far less satisfied with their builder than customers of the four next-largest bay area builders of comparably priced homes.
Want to buy a new home? Your timing's great.
Want it well built? Your timing's awful.
Dennis Preslar found out first-hand.
In 1998, he and his family moved into a new house built by U.S. Home Corp. in the Hunter's Green subdivision of Tampa.
According to Preslar, they had no hot water downstairs for almost three months. One bedroom had no air-conditioning ducts. The kitchen floor molded. The foundation cracked. Wallpaper turned black. Soffits turned green. The carpet frayed. The banister fell down. Kitchen lights dropped from the ceiling.
U.S. Home was subject to an investigation led by Florida's attorney general. Customers had made numerous complaints against the company, claiming it was not responsive to home buyers' complaints and failed to deliver on the promises it published in its marketing materials--the company claimed it was a zero-defect company with 100 percent customer satisfaction and provided a one-year warranty for the home.
8-24-2002
The front of my home has been like this for over a month now. US Homes President,Sam Crimaldi 407-679-0700 or 941-278-1177 Fort Myers, said "Not my problem and does not have time for homeowners complaints". This house has more mold and mildew than any home that I have ever seen. Lennar, parent company of US Homes also notified of this ugly situation. There response "Send it back to US Homes". A lot of good this is doing, A BIG CIRCLE JERK, and I am in the middle.
SARASOTA -- Is the Southwest Florida real estate market so hot that home builders and developers just don't care anymore and buyers can't be bothered with due diligence?
A homeowner revolt at Laurel Lakes Phase IV -- an expensive Sarasota subdivision -- might make you think so.
Some owners have been fighting for nearly two years to get into their houses during one of the region's most blistering markets. The value of their unoccupied homes has sometimes doubled, something that irks them all the more.
